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Before We Clean Your Home

Here’s how we make the process simple, safe, and worry-free.

Are the cleaning professionals background checked?

Yes. Every independent cleaning professional we refer completes a comprehensive background check before being assigned to any home.

Are the cleaners insured? What if something is damaged?

Yes. The professionals we refer carry insurance. If something is accidentally damaged during a cleaning, simply let us know and we’ll take care of it according to our satisfaction policy.

Do I need to provide supplies or equipment?

No. Cleaning professionals arrive fully equipped with their own supplies and tools. If you have specific products you prefer, we’re happy to accommodate.

Will I get the same cleaner for recurring service?

Whenever possible, yes. For recurring cleanings, we prioritize assigning the same professional so you get consistent results and peace of mind.

What if I’m not satisfied with the cleaning?

If something doesn’t meet your expectations, contact us within 24 hours. We’ll promptly address the issue and make it right.

How does your “Risk-Free” promise actually work?

After 6 consecutive months of recurring service (weekly or biweekly), we credit the cost of your first cleaning back to you. No hidden conditions — just our way of rewarding long-term clients.